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Negative Feedback? Really? : eBay Guides

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Guide viewed: 125 times Tags: feedback | negative | buying | selling


I received my first negative feedback today. What did I do to the poor trusting seller who negged me? What evil, nefarious act did I perpetrate? Did I lie about my product? Send shoddy merchandise covered in filth? Robbed him outright and sent him nothing? Nope. His item took 2 weeks to reach him. Yes, I have gone too far this time.

Really. Have people really gotten so impatient and turned into real douchenozzles because they have to wait for something to arrive in the mail? I try to send everything out as quickly as possible. Within 2 days of auction's end in MOST cases. If it's a large item that ships via UPS, it will take a little longer because the nearest UPS store is kind of far away. But I make an honest effort. I have a full-time job with crazy hours. I have a family to take care of. You know, regular life stuff. So PLEASE don't get offended if your item doesn't arrive THE NEXT DAY. I promise that I know you would like your item as soon as possible and I do try to get all shipping done quickly. If it is really important that you get the item in a certain amount of time- like for example it is a gift that you must have by a certain date, tell me and you can bet I'll make sure it goes out right away.

What really makes this matter face-palm worthy is this- the items in question were 2 embroidered patches. I sold them to this goob, shipping and all, for less than HALF what they would cost him if he bought them anywhere else. I packaged them well, shipped flat and well protected. Why he couldn't get embroidered patches fast enough, I don't know but despite getting what was described and at a killer bargain, he negged me. Nice. I may have made a quarter on the whole deal when all was said and done. So, along with my first neg, I have my first buyer I'm blocking from all future auctions.

Negative feedback should really be given if there is a real problem with your transaction or with the item itself. If you pay a fair price, get what is advertised with no controversy or difficulty, you had a good transaction. If you feel it took too much time to get your item, communicate with the seller your concern and he or she will likely provide some explanation. Just outright negging for spite with no communication is the mark of someone with little class or maturity. It's also a good idea to check the seller's feedback before negging. If there seems to be a pattern of behavior that supports your complaint, a neg might be in order. But if all feedback is positive and full of praise, you may be safe in assuming that somewhere along the way something went awry in your particular case. There again, communicate with the seller if this is really an issue with you. You just MIGHT get money back, future discounts or other considerations from the seller. That beats getting blocked for being a douche any day.   

      


Guide ID: 10000000175531391Guide created: 28/04/12 (updated 28/04/12)

 
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